These are the questions laboratory owners ask before they choose their software. Each answer says what the program does today.
No. It is sold as a perpetual licence per computer, at a published price. But you try it before you pay: a 14-day free trial with every feature, on the same edition you buy. When the trial ends the program becomes read-only until you activate the licence on the same installation, and your data stays as it is. Moving the licence and the laboratory website need an activated copy.
A computer running 64-bit Windows 10 or Windows 11. The database is included in the installer, so there is nothing else to install, and daily work needs no internet.
Because Clarus LIS is built on a modern technology stack that Windows 7 cannot run, and because patient data should not be kept on a system that Microsoft no longer protects. Each of these reasons is enough on its own:
The fix is simple: any computer with 64-bit Windows 10 or Windows 11 runs the program with every feature, and if you are buying a new computer, choose Windows 11.
Yes. The program prints the whole report itself, with your laboratory's logo, name, contact details and address in the header, so no pre-printed paper is needed. A laboratory administrator can change the report title, logo, colours and layout at any time. Reports download as PDF files and end with three signature places, for the lab technician, the clinical pathologist and an authorised signatory, each with an uploaded signature or a blank line to sign by hand.
Yes. The program ships with a catalogue of 1,300 tests, 202 of which are enabled at installation; the laboratory enables whichever of the rest it wants. For 112 tests in the catalogue the reference range changes with sex or age. A laboratory administrator or manager adds new tests from the catalogue screen or from a CSV file, and edits each test's reference range by sex and age, with critical limits. Every change to a reference range is saved as a new version that waits for approval.
A user manual is built into the program in Arabic and English; it works without internet and prints on paper. For support and questions, message us on WhatsApp.
The program takes a backup automatically every day, verifies every copy, and warns you if backups stop. Because a copy on the same disk does not survive that disk failing, you name a second disk or a USB drive and every new backup is copied to it automatically; the program tells you when that drive is not attached. From the backup screen you can run a real restore test: the copy is restored into a separate database and its counts are compared with what was saved, without touching your data.
If your previous program is the one our migration page names, you bring its data across yourself, from inside the program: Clarus reads its database (Access .mdb or SQL Server) directly, with no Access or SQL Server installed, and shows you the counts of what it found before it writes anything: patients, visits, requested tests and their results, your test catalogue with its names, reference ranges and priced packages. From any other program, our team brings your data across for you from CSV or Excel (.xlsx) files.
All daily work runs on your laboratory's own computer without internet. The internet is used for optional services, among them: activating the licence (a phone can be used instead), updates, publishing your laboratory website and patients reading their report by QR code, and sending WhatsApp, SMS and email messages.
Yes. You link your laboratory's computers and branches so they all work as one laboratory: through your own routes with no fee from us, or through Clarus Link, a paid service. Each computer carries its own licence.
Yes. You manage your laboratory from anywhere.
The program prepares them on your computer today: you map each test to its tax service code, and each document is checked before it goes into a local queue. It will send them straight to the Egyptian Tax Authority.
Yes. On the old computer you press "Move this licence to another computer" in the program; it gives you a code you read to us, and we release your same serial for the new computer, with its original term. What moves is an activated licence, not a trial copy.
There is no limit on user accounts: several people work on the licensed computer, each with their own account and role. Other computers in your laboratory, each with its own licence, link to it at no extra fee.
Message us on WhatsApp. After the purchase we send you the licence serial number; you activate it on the same installation, online or by phone, and your data stays as it is. The price is on the pricing page.
Yes, for the life of the licence. The program checks for updates by itself whenever it is online, and you download and install one in two clicks, with a rollback copy. You can also check by hand under Administration, then Advanced, then License & Updates.
Message us on WhatsApp, or download the program and try it for 14 days with every feature.
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