Is the program free?
No, but it has a 14-day free trial with every feature: the same edition you buy, with no limit on user accounts. When the trial ends, the program stops until you activate a perpetual licence at the published price; your data stays on your computer untouched, and you can export a complete copy at any time. Moving the licence and the laboratory website need an activated copy.
Does it print my report on my laboratory's letterhead, and as a PDF?
Yes. Your laboratory's logo, name and details head every report, three signature places close it, and the report prints directly or downloads as a PDF file.
Will it run on my laboratory's computer once installed?
It runs on a Windows 10 or 11 (64-bit) computer, and its database is installed with it by the same installer, so there is no other program to install. Daily work needs no internet; the internet is only for optional services such as online activation (activation by phone works instead), updates, the laboratory website and WhatsApp messages.
How much is it, and is there service after the sale?
One published price for a perpetual licence for your computer, with no setup fees and no hidden fees. Updates are included for life: the program checks for them automatically, and you download and install one in two clicks, with a rollback copy.
Who teaches me the program, and how do I reach you?
Write to us on WhatsApp about installing, running or buying the program, and read the user guide published on this site.
Can I add my own tests and edit reference ranges?
Yes. A user with the administrator or manager role adds tests and edits their reference ranges from the catalogue screen, and can import a list of tests and prices from a CSV file. The program starts with a catalogue of 1,300 tests, 202 of which are enabled at installation; the laboratory enables whichever of the rest it wants.
Will I lose my data if the computer fails?
The program takes a backup automatically every day, checks each backup after taking it, and can copy it automatically to a second drive the laboratory names, such as a USB drive. You can also rehearse a real restore of the latest backup from inside the program, into a temporary database that never touches your live data.