Amtawa ɣef Aswir n Useqdec & Tallalt Tatiknikt

Amtawa-agi ɣef Aswir n Useqdec ("SLA") yessebded tameddurt, tallalt, akked waɛhuden n umahil i d-yettak CLARUS® i yal tɣiwant n usinef i yesqedcen tafelwit deg <subdomain>.claruslis.com. Mačči d awal n usmel: yal aɛahed dagi yezmer ad yettwaktal, anda ur nessaweḍ ara, tzemreḍ ad tessutreḍ asmad n useqdec.

Amtawa-agi yettili d aḥric n, yerna ilaq ad yettwaɣer akken-din d amtawa-ik n ujerred akked Tiwtilin nneɣ n Useqdec. Yettwasnes ɣef ijerriden n ufaris ixellsen. Anda aswir n uɣawas-ik yettak izerfan yettwasnernan (d amedya, tallalt s tilifun neɣ tariri tamenzut), tiwtilin-nni n uswir-nni rennunt-d ɣef — yerna werǧin snaqasent — waɛhuden n llsas ddaw-a.

Azemz n umahil akked uleqqem aneggaru: 2026-06-26. Aẓerf yeḥekkmen: Tagduda Taɛrabt n Maṣer, ɣas akken yettwaḥrez yal azref afellaḥ n umasten n yimsaɣen i tesɛiḍ ddaw uẓerf n tmurt-ik.

1.Iswi & Aɛahed nneɣ

CLARUS® d anagraw amahil n tɣiwant-ik. Asnubget, asekcem, askcem n yigmaḍ, asentem, aneqqis, lefaktur, akked tigrawin n yimassen, akk tteklen ɣef yidis-is anda yella yerna yeɣwes. Nessen belli aɛiɣeḍ n umahil mačči d aɣbel kan i kečč — yezmer ad yessaɛṭṭel asegzi n umuḍin. Nettawi tamasit-agi s telqayt.

Aɛahed nneɣ yeshel di tutlayt yerna iweɛer ad t-nesxerwiḍ: ad neḥrez tafelwit s yidis aṭas, ad d-nerr s zzerba yerna s tutlayt-ik mi ara yeḍru kra n diri, ad nḥrez yerna ad nsekles isefka-ik, yerna ad nili d uffir mi ara ur nessaweḍ ara. Adlis-agi yessebgan acu i d-yebɣa "yella s yidis aṭas," "s zzerba," akked "aḥraz" s wawalen yettwaktalen — d wayen i d-nettqaḍa-ak ma neɛduda taɛlamt.

Ulac kra deg SLA-agi i yebɣan ad iḥaddef izerfan i tezmerḍ ad tesɛuḍ ddaw uẓerf n umasten n yimsaɣen neɣ n yisefka n tdawsa. Anda azref aɣelnaw yefkay-ak amasten yeǧhden, azref-nni i d-yezwaren.

2.Tibadutin

Akken ad yeqqim umtawa-agi war taɣiwant, awalen i d-iteddun sɛan inumak yettwasebden deg umata. Nesbadu "Aɛiɣeḍ Yettwakksen" s teskenfelt yerna s wuffir akken uṭṭun n yidis i tettrebḥeḍ ad yessken aswir n ṣṣeḥ n useqdec, mačči lḥileti n ḥsab.

• Aseqdec — tafelwit n CLARUS® LIS yettwaḍebren am useqdec n usignef neɣ aḥrar s tɣiwant-ik tuslit deg <subdomain>.claruslis.com, ɣef-s asnas, taffa n yisefka, akked iberdan iqemqen (HL7, ASTM, FHIR endpoints).
• % n yidis — amḍan n tesdatin deg waggur agan anda Aseqdec yella s yidis, yettwaktal akka: (Tesdatin Akk − Aɛiɣeḍ) ÷ Tesdatin Akk × 100.
• Yella s yidis / Tilin s yidis — Aseqdec aqemqum yettarra-d i isutar imeɛna yettwasentmen yerna yeǧǧa imseqdacen ad kecmen, ad sekcmen isaman, ad sekcmen yerna ad sentemen igmaḍ, yerna ad d-arun ineqqisen.
• Aɛiɣeḍ — yal tasdat neɣ ugar anda Aseqdec aqemqum ur yelli ara s yidis ɣur-k ɣef ddaw n kra n ccama deg twennaḍt yeḥkem-itt CLARUS®, yettwaktal s ucaraf nneɣ yerna yettwasentem s yinegzan-ik imeɛna.
• Idis Agan — % n yidis yettwaktalen deg yiwen waggur agan, i yellan d llsas n yal aɛahed n tilin akked yal asmad n useqdec deg SLA-agi.
• Aɛiɣeḍ Yettwakksen — lewqat ur nettḥasab ara d Aɛiɣeḍ: (a) asbeddi ittnebbihen ddaw Tigzirt 7; (b) asbeddi n ɣiwel akken ad ifres aɣilif n tɣellist neɣ n teɣdemt; (c) tigawin ur nettwaḥkam ara s twennaḍt nneɣ imeɛna (lqewt n tegnatin, asruḥu n internet neɣ n trisiti deg tmurt-ik, izeḍwa/firewall-ik, aɛiɣeḍ n telekum tis-kraḍ neɣ n tnigt n usexlaṣ); (d) aseḥbes yettilin s uẓerf ɣef lexlaṣ neɣ axreq; akked (e) iɣilifen i d-yusan s twila-ik, tigrawin-ik tuslit, neɣ aseqdec n diri.
• Lekrayt Agant — lkray n ujerred yettnarnan i txelleṣeḍ ɣef tɣiwant n ufaris yettwaḍuṛṛun deg waggur agan anda yeḍra Aɛiɣeḍ (war lekray n yiwet n tikkelt, n usewjed, n yifecka, akked iɛiɣaḍen n userni), i yellan d llsas n ucaraf n yismaden n useqdec.
• Lewqat n Uxeddim — seg 09:00 ɣer 18:00 (GMT+2, akud n Lqahira), seg lḥedd ɣer lexmis, war ussan iɣelnawen n Maṣer, anagar ma aswir n uɣawas-ik yessenta tarrayt yettwasiɣen.

3.Aɛahed n Yidis

CLARUS® yettaɛhad s Idis Agan yettwabɣan n 99.9% i Useqdec aqemqum, yettwaktal i yal aggur agan yerna i yal tɣiwant n ufaris. S wawal ifessasen, 99.9% yeǧǧa ala ɣef wala 43 tesdatin n Aɛiɣeḍ ur nettwaheyya ara deg waggur n 30 wussan — yerna nettwextim, nettcaraf, yerna nessexdam imdanen akken ad neqqim ɣur tama-nni s telqayt.

Tilin s yidis tettwaktal s waṭas s inagrawen-nneɣ n ucaraf imuḍan i icennifen ɣef icaraf-en yettwasentmen n tezmert i yettawin iberdan n usekcem, n tɣuri/tira n yisefka, akked tira n ineqqisen — mačči d ping ifessasen. Aɛiɣeḍ Yettwakksen, akken yettwasbed deg Tigzirt 2, yettwakkes uqbel ad yettwasmed uṭṭun n Yidis Agan.

Nessufuɣ-d addad n tfelwit akked umezruy n yiḍrisen, yerna deg yal aḍris meqqren nettmeslay s wuffir: acu i yettwaḍuṛṛun, acu i nxeddem, akked tafrara nneɣ tifrint n tririt. Tafrara deg wass n diri d aḥric n uɛahed, mačči d ayen ara d-nemmekti deffir.

4.Ismaden n Useqdec

Ma Idis Agan i yiwen waggur agan yeɣli ddaw iswi n 99.9%, tesɛiḍ azref ɣef asmad n useqdec yettwaktalen d amḍan % n Lekray Agant n waggur-nni i tɣiwant yeṭṭuṛṛun. Tarrayt n usmad d tasertant akken anida diri waggur-nni, anida meqqer usfed.

Ismaden n useqdec d asfed-ik amenzu yerna yettwamsefham ɣef iswiyen n tilin yenqsen. Ismaden ttwasnasen ɣef ifakturen i d-iteddun n yiwet n tɣiwant; anda uẓerf-ik aɣelnaw yetraǧu tarrayt n tririt s yidrimen i imeswiyen-agi, ad t-naḥrez. Asmad afellay i yiwen waggur yetwaḥadd ɣer 50% n Lekray Agant n waggur-nni.

• Idis Agan ddaw 99.9% maca ɣef neɣ ugar n 99.0% → 10% n Lekray Agant.
• Idis Agan ddaw 99.0% maca ɣef neɣ ugar n 95.0% → 25% n Lekray Agant.
• Idis Agan ddaw 95.0% → 50% n Lekray Agant.
• Ismaden ur stilen ara gar iswiyen — d aswir afellay kan i d-iddan i waggur-nni i yettwasnasen.
• Ixreqen yettuɣalen-d (kraḍ neɣ ugar n wagguren imtawiyen ddaw iswi) fkan-ak azref ad tfsxeḍ ajerred yeṭṭuṛṛun war ɣramat yerna ad teṭṭfeḍ tririt s yidrimen pro-rata n yal lweqt yetwaxelsen uqbel, war useqdec, rnu ɣer usmad i waggur aneggaru.

5.Iberdan n Tallalt & Lewqat

Tallalt tettwaḍebber s yimdanen i yessnen aseɣẓan akked uxeddim n usinef ddeffir-s. Nessexdam imdanen n tallalt akken ad d-rren s ṣṣeḥ deg temnaḍin i nqeddec — Maṣer, Lxelij, Lmeɣreb, akked deg Tferka — yerna nettallal-ik s tutlayt-ik. Tallalt s teɛrabt d tamezwarut d aɛahed agejdan, ar tama n teglizit akked tutlayin-nneɣ nniḍen yettwasiɣen.

Yal aɣawas yegber adiwenni s yiri agan deg usnas akked tallalt s e-mail. Tallalt s tilifun akked usigez neɣ tasestla n tnac ssaɛa ttilint deg yiswiren n uɣawas ufellay yerna i wuguren imeɛna (P1). Ɣas tabridt, iɣilifen ineḥbasen yeṭṭafaren afaris ttwaseččaben din-din s teɣẓi (wali Tigzirt 6).

• Adiwenni s yiri agan deg usnas — yella i yal iɣawasen; abrid amzwaru i isteqsiyen n yal ass akked usali n yiɣilif.
• E-mail — support@claruslis.com i tallalt akked iɣilifen; billing@claruslis.com i lefaktur akked tririt n yidrimen; privacy@claruslis.com akked dpo@claruslis.com i temsal n umasten n yisefka; legal@claruslis.com i tinebbihin tisedidin.
• Tilifun — yella deg yiswiren n uɣawas ufellay yerna yettwaywaḍ daymen i iɛiɣaḍen P1 yettwasentmen.
• Tallalt s teɛrabt d tamezwarut — tallalt n zdat tettwaḍebber s teɛrabt s tezdek, ar tama n teglizit akked tutlayin nniḍen yettwasiɣen.
• Lewqat yettwasignen — iswiren ufellayen ttwattafen lewqat yettwasignen yerna, anda yettwamsefham, tasestla n 24×7 i iɛiɣaḍen yettwasentmen; tasestla n llsas teṭṭafar Lewqat n Uxeddim am wakken yettwasbed deg Tigzirt 2.

6.Iswiren n Teɣẓi & Lewqat n Tririt Yettwabɣan

Mi ara d-tessalayeḍ aɣilif, nettsekkil-it s wassaɣ-is ɣef tezmert n usinef-ik ad yexdem, mačči s wamek yettwaru utiki. Aswir n teɣẓi yeẓẓay lweqt-nneɣ yettwabɣan i tririt tamezwarut n umdan — d amdan n ṣṣeḥ i yetḥebbiren ɣef yiɣilif-ik, mačči d asentem awurman. Nxeddem ɣef yiɣilif war asgunfu, s ḍḍmer i icudden ɣer teɣẓi-s, alamma yettwafru neɣ kra n ubrid n tririt yella.

Lewqat n tririt tamezwarut ttwaktalen seg lweqt anda nteṭṭef aneqqis-ik s tbridt yettwasiɣen. Iswiyen P1 ttilin tabridt akud; iswiyen P2–P4 ttwaktalen deg Lewqat n Uxeddim. Ad k-nḥerz s lexbar ɣef tregwa imeɛna, yerna i iɛiɣaḍen P1 nettmeslay-d s ufara ɣef addad alamma yettwafru.

• P1 — Yettwasentem / Aɛiɣeḍ: Aseqdec n ufaris yensa neɣ ur yettwaseqdac ara i tɣiwant meṛṛa, neɣ igmaḍ n umuḍin ur zmiren ad d-ffɣen. Tariri tamezwarut yettwabɣan: 1 ssaɛa, 24×7.
• P2 — Aɛlay: tawuri tameqrant tekkes s waṭas neɣ tarbaɛt tameqrant n imseqdacen tsewḥel, war abrid n tririt imeɛna. Tariri tamezwarut yettwabɣan: 4 Lewqat n Uxeddim.
• P3 — Alemmas: tawuri ur nettwasentem ara tekkes neɣ abrid n tririt yella; amahil amagnu yeqqim s waṭas. Tariri tamezwarut yettwabɣan: 1 Ass n Uxeddim.
• P4 — Aderɣal: iɣilifen imecṭuḥen, ixreqen n usewjed, tallalt n twila, neɣ isteqsiyen umata n 'amek' akked isutar n tmahalt. Tariri tamezwarut yettwabɣan: 2 Ussan n Uxeddim.

7.Tinaffin n Usbeddi & Tinebbiht n Ubeddel

Aḥraz n tfelwit s tɣellist akked usnerni yesra asbeddi ɣef tegnatin. Nettsuddus asbeddi amagnu deg tinaffin n urmud aderɣal i temnaḍin i nqeddec yerna, anda yezmer, nettexmim-it war aɛiɣeḍ. Asbeddi yettwasentmen yettnebbihen uqbel ddaw tigzirt-agi yettwaḥaseb d Aɛiɣeḍ Yettwakksen.

I yal asbeddi yettwaheggan i izemren ad yeḍṛ ɣef tilin, nettak ma drus 72 ssaɛa n tinebbiht uqbel s usnerni deg usnas akked s e-mail, ar tama n tnaffit akked usemmeskel yettraǧun. I ibeddilen imeqranen ɣef tmahalin neɣ APIs i izemren ad ḍṛun ɣef tigrawin-ik, nettak tinebbiht imeɛna uqbel yerna, anda yelha, abrid n usenfel akken iberdan HL7/ASTM/FHIR ur ttwarezen ara war tinebbiht.

Tikkwal ilaq ad nexdem asbeddi n ɣiwel — d amedya, akken ad nḍebbi ccama n tɣellist neɣ ad nḥerz teɣdemt n yisefka. Deg tegnatin-agi nxeddem s zzerba akken yebɣa lxellaɛ yerna nettnebbih-ik mi ara yizmir, s usexsar amecṭuḥ i nezmer ad nesaweḍ.

8.Asekles, RPO & RTO

Isefka-ik ttwaseklasen s wawurman — ur tesriḍ ara ad d-temmektiḍ ad ten-txedmeḍ. CLARUS® yexeddem asekles iwgelhen n yisefka n tɣiwant ma drus yal ass, anda iseklasen ttwaḥrazen s tɣellist yerna ttwajerben i tririt. Iseklasen ttwawgelhen di tririt akked deg yidis yerna ddan ddaw n teglat-nni tuslit n tɣiwant am isefka-ik iyellan.

Iswiyen-nneɣ n tririt sbadun acḥal n yisefka akked lweqt i tezmerḍ ad tesruḥuḍ deg tegnit n lxellaɛ ufellay. Nettaɛhad s Iswi n Tririt n Tneqqiḍt (RPO) ur nugar 24 ssaɛa — d ayen yebɣan belli, deg lxellaɛ, ad tesruḥuḍ ala ma drus ass aneggaru n yisefka — akked Iswi n Tririt n Lweqt (RTO) ur nugar 8 ssaɛa akken ad yettwerr useqdec. S tidet nettexmim ad nexdem axir n sin yagi.

• Tagnit n usekles — iseklasen iwgelhen ma drus yiwet n tikkelt yal ass, s umasten n tneqqiḍt n lweqt i ifimassen n yisefka ifellayen.
• RPO ≤ 24 ssaɛa — asruḥu afellay n yisefka deg tegnit n tririt n lxellaɛ.
• RTO ≤ 8 ssaɛa — lweqt afellay akken ad yettwerr Useqdec deffir lxellaɛ yettwasentmen.
• Aḥraz — iseklasen ttwaḥrazen i kra n lweqt yettwasbeden yelhan i uḥraz n yikalasen n tdawsa; ma tessutreḍ nezmer ad k-nini ṭaq n uḥraz amiran i tɣiwant-ik.
• Tallalt n tririt — ma tesriḍ tariri ɣef ccama n yidis-nneɣ, ulac ɣramat; tirririn yettwasutren ɣef ccama-ik n uskcem n yisefka ttwallalen ɣef abrid n waṭas n ḍḍmer.

9.Asufeɣ n Yisefka & Akemmel

Isefka-ik d ayla-ik, yerna werǧin ur tettwakrafeḍ ara. CLARUS® yessexdam imasalen ilelliyen, isulan ɣef tlɣa — HL7, ASTM, akked FHIR — akken isefka-ik n umuḍin, n usuter, akked n yigmaḍ ad d-ffɣen s tlɣa yettwafregen, yettwawin deg yal lweqt deg ujerred-ik. D abrid n usegbar i d-yettwabɣan, mačči d tamerna yetwaxelsen.

Ma yiwen wass tferneḍ ad teffɣeḍ, ad k-nefk asufeɣ ummid n yisefka-ik s tlɣa yettwasqedcen, isulan ɣef tlɣa, yerna ad k-nefk lweqt n usenfel imeɛna akken ad ten-d-tedduɣ uqbel akeffes. I yisefka n umuḍin akked n tdawsa, tɣiwant teqqim d aḍebbar n yisefka yerna CLARUS® yettxeddim ala d amasal ɣef yinegzan-ik imeɛna; werǧin nessexdam isefka-ik n umuḍin i yiswiyen-nneɣ, yerna waɛhuden-nneɣ n ukemmel ssken tamasit-agi.

Acku tɣiwant d aḍebbar, teqqimeḍ d bab n yifernanen n uḥraz akked ukeffes i yikalasen n umuḍin, akken icudd ɣer tmasaten-ik tisnudanin. Ad nexdem ɣef yinegzan-ik isedidin imeɛna ɣef usufeɣ akked ukeffes.

10.Asebdad, Asenfel & Asilegh

LIS yelhan yettak azal ala mi ara yettiqin tarbaɛt-ik deg useqdec-is. Yal tɣiwant tamaynut tettwaṭṭaf asebdad yettwasudusen: asebded n tɣiwant deg <subdomain>.claruslis.com, twila n ukatalog-ik n yikatayen, ḍawran imeḍfaren, ilugan n yineqqisen, tilɣa, akked tigrawin n yimassen, ar tama n tallalt n tunigint yettwanahen.

Anda tetedduḍ seg unagraw nniḍen neɣ seg lkaɣeḍ, nettallal-ik s usenfel n yisefka n yimuḍinen, igmaḍ n umezruy, akked isefka n ukatalog s yifecka-nneɣ n uskcem isulan ɣef tlɣa, nettsentim asenfel yid-k uqbel tunigint akken ulac wa yettwaruḥen s tsusmi. Tibɣest akked telqayt n tallalt n usenfel d-ttsernint d uswir n uɣawas-ik akked yal apakit n yimeẓla iẓerfanen yettwamsefhamen.

Asilegh yettwaḍebber s tutlayt-ik, ar tama n teɛrabt, yerna yettwaḍebber i twuriwin — asnubget, iẓerfanen, imeẓlan n usentem, akked yiɛeqlan, yal yiwen ilemmed ayen yesra. Nettak tirmiti tunigint, tallalt deg usnas, akked iɣawasen n usenfel, yerna nettqim nettwaywaḍ s yiberdan-nneɣ n tallalt mi ara tettnerni tarbaɛt-ik.

11.Timasaten n Umsaɣ

Aswir n useqdec d aɛahed yettwabḍan. Akken ad neẓmir ad nesaweḍ iswiyen-agi akked uḥraz n yisefka n yimuḍinen-ik s tɣellist, yella kra n umḍan amecṭuḥ n tmasaten i d-yeqqimen ɣef tɣiwant-ik. Dd-aṭas seg-sent d tzedt n umahil ifessasen.

Anda iɣilif neɣ kra n lweqt n war-tilin yettwaxleq s war asaweḍ n tmasaten-agi, yettwaḥaseb d Aɛiɣeḍ Yettwakksen yerna ur yettḥasab ara ɣef aɛahed-nneɣ n yidis neɣ ur d-yettak ara asmad n useqdec.

• Ḥrez assaɣ n internet agan akked trisiti yumnen, akked iminig web yettwasiɣen, yettwaleqmen ɣef tɣiwanin n usinef.
• Ḍebber imseqdacen-ik akked uskcem s tmasit — fk twuriwin yelhan, rmed yerna seqdec asentem s sin yifecka, yerna kkes s zzerba imdanen i yruḥen.
• Ḥrez amiḍan-ik s wadeg yelhan, ar tama n lexlaṣ n yidrimen di lweqt, acku aseḥbes yettilin ɣef war-lexlaṣ d Aɛiɣeḍ Yettwakksen.
• Sali iɣilifen s zzerba s tbridt yettwasiɣen s telqayt yelhan (acu, melmi, anwa yettwaḍuṛṛun, iṣewṛiwen) akken ad neseččeb yerna ad d-naɛiwed.
• Seqdec Aseqdec am wakken icudd ɣer ujerred, uẓerf yettwasiɣen, akked tmasaten-ik am uḍebbar n yisefka n yimuḍinen.
• Fren ma drus yiwen umassaɣ amsḍebber yesɛan tazmert ad yexdem ifernanen n twila akked usireg deg usebdad akked iɛiɣaḍen.

12.Tikksiwin

Waɛhuden n tilin akked ismaden n useqdec n SLA-agi ur d-țțarran ara ɣef lewqat n Aɛiɣeḍ Yettwakksen am wakken yettwasbed deg Tigzirt 2. Nḥerz tabdart-agi tixeskanat yerna n ṣṣeḥ — tegber sebbat ibeṛṛaniyen neɣ wid yellan beṛṛa n tegnit, mačči amihi amagnu n umahil i nettwaxelles akken ad t-nḍebber.

I tafrara, aɛahed n tilin ur d-igber ara timahalin beta neɣ timezwura yettwabeggnen akka, tigrawin tixiriyin n tis-kraḍ beṛṛa n twennaḍt-nneɣ, neɣ iɣilifen i d-yusan kan seg ukud-ik agan, iskripten-ik, neɣ tiwila ur nelli ara d tamagnut. Anda yiwen uɣilif yekka-d seg umeẓlu n tis-kraḍ i nettkel fell-as, ad nexdem s ḥṣab akken ad t-nefru neɣ ad t-nessenqes, ɣas ur yettḥasab ara d Aɛiɣeḍ.

13.Asuter n Yismaden

Nettexmim ad d-naf s yiman-nneɣ ixreqen n tilin yerna ad nesnes ismaden s ufara. Maca tesɛiḍ daymen azref ad tessutreḍ. Akken ad tessutreḍ asmad n useqdec, nermes-aɣ-d s yiri agan neɣ s e-mail billing@claruslis.com deg 30 wussan seg taggara n waggur anda yeḍṛa Aɛiɣeḍ, s usbeggen n tɣiwant yeṭṭuṛṛun yerna, anda tesɛiḍ-tt, izemzen, lewqat, akked uneḍ n Aɛiɣeḍ s teqrabt.

Ad nwali asuter ɣef ikalasen-nneɣ n ucaraf, ad nesentim aswir n usmad yettwaseqdacen ddaw Tigzirt 4, yerna ad nesnes asmad — s umata ɣef ufaktur-ik d-iteddun — deg lweqt imeɛna, s umata di tawala n lefaktur d-iteddun. Ma ikalasen-nneɣ akked yinegzan-ik mxalafen, ad nbḍu isefka imeɛna n ucaraf yerna ad t-nefru s tfrara akked s wul yelhan.

Ismaden n useqdec d asfed yettwamsefham i iswiyen n tilin yenqsen; asuter-nsen ur yeṭṭerruḍ ara kra n uzref nniḍen i tezmerḍ ad tesɛuḍ ddaw ujerred-ik neɣ ddaw uẓerf aɣelnaw afellay.

14.Anermis

Nesmenyif ad nsel ɣur-k zik wala ad teqqimeḍ tnaɣeḍ weḥd-k. Ama d aɛiɣeḍ, ama d asteqsi, neɣ d aɣbel ɣef wamek yettwasnas umtawa-agi, awweḍ-aɣ-d s yal abrid seg yiberdan ddaw-a — yerna s yiri agan deg usnas, i yellan daymen d abrid amezwaru deg uɛiɣeḍ.

I yiɣilifen ineḥbasen n ufaris, sali P1 s yiri agan deg usnas neɣ, deg yiswiren yettwasiɣen, s tilifun i tririt n umdan s zzerba.

• Tallalt & iɛiɣaḍen — support@claruslis.com, neɣ s yiri agan deg usnas
• Lefaktur, tririt n yidrimen & isutar n yismaden — billing@claruslis.com
• Temsal n tudert tabaṭṭ — privacy@claruslis.com
• Amsḍebber n Umasten n Yisefka — dpo@claruslis.com
• Tinebbihin tisedidin — legal@claruslis.com

15.Taɣellist, Amesten n Isefka d Asneɛten n Uxerreb

Amesten n isefka n imuḍan d lsas n kullec deg umsasa-agi. CLARUS® tettwiɣ isefka-nnek deg uzwel (TLS) d wid yersen, tessbeddad afraz iǧehden ger mkul amestal (per-tenant), tesnas afus n unekcum ibedden ɣef tmlilin s usekles n leḥsab (audit logging), yerna tetbeɛ tigawin yettwassnen n taɣellist n telɣut deg yiɣawasen-nneɣ akk, s ufesser n iwakcumen d usefrek n teɣwalin (vulnerability management) i d-yettilin yal tikkelt.

Ma yella nbesla yiwet n tikkelt s uxerreb n isefka udmawan i yeṭṭafaren isefka n imuḍan-nnek neɣ n umiḍan-nnek, ad ak-nessiweḍ war aɛeṭṭel d war lexsara, yerna deg yal addad, deg 72 n yisragen seg wasmi i d-nessen. Talɣut-nneɣ ad d-tessefhem, akken yettwassen, anaw n uxerreb, taɣulin d wadeg uɣejdim n isefka d ikalasen yeɛnan, isebtar i izemren ad d-ilin, d tilɣa i nga neɣ i nemmenɣa ad nexdem akken ad t-nseɛdel d wakken ad nessenqes lexsara. Tilmas n tegnatin n usexdem d twiza yettwasebḍan deg Umsasa n Usexdem n Isefka (DPA).